Angela Browne

Angela Browne

SAP

User Assistance Manager

Angela Browne has been a technical communicator for 20 years and currently leads a team of writers at SAP SuccessFactors. As a design thinking coach, she works with teams across the organization to better understand their users and design solutions that meet their needs. On her own team, she's spent the last year driving a content transformation initiative that includes, among many things, coaching writers away from a PDF mindset and toward designing information experiences that help users accomplish the tasks they care about.

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Sessions

Discussion: Information Experience Design

Vivian Aschwanden leads a quick discussion about the methods, techniques, and approaches involved in designing exceptional information experiences.

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Designing the Information Experience

Angela Browne discusses how to design an information experience that not only meets the needs of our technology but that also better meets the needs of the humans who use it.

day2

Resources

Open

Designing the Information Experience

Open