Deborah Bosley
The Plain Language Group
Plain Language Expert
Deborah S. Bosley, Ph.D., Founder and Principal at The Plain Language Group (TPLG), believes that good writing is good business. TPLG has spent the past 20 years helping Fortune 100/500 corporations create written information that is easy for people to understand and use. TPLG primarily works in technology, financial, and health sectors.
Using proven writing and design strategies, training tools, and research results, TPLG helps companies:
- create consumer-friendly, written information
- increase profits and decrease wasted call-in time
- improve trust and customer experiences
- avoid liability from confused documentation
- meet regulatory requirements for plain language
Dr. Bosley has given more than 100 presentations to business, government, and non-profit organizations in the U.S., Mexico, England, Spain, Ireland, Germany, and France. She is the author of three books and more than two dozen articles on issues related to clear communication.
Bosley has been interviewed or written for Investment News, Wall Street Journal This Weekend, Wealth Management, HealthLeader Media, Financial Advisor, The Atlantic, IA Week, Time Magazine, The Pittsburgh Post Gazette, The Baltimore Sun, Society for Corporate Compliance and Ethics, Society for Technical Communication, and many social media outlets.
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