DeAnn Wright has had a passion for content and writing her entire life. She considers herself a great storyteller, something she believes is at the heart of all content writing. She also believes that content is critical in creating a delightful experience for customers. She started her professional career as a technical writer, then moved into content marketing, content strategy, and UX writing. She enjoys taking complicated subjects and making them easy to understand. She loves to write and create content, but she also loves to coach others on content strategy.
Discussion: Communicating Business Value to Upper Management
DeAnn Wright asks our panel of experts to share practical approaches for communicating the business value of technical communication to upper management.